MoneyGram

MoneyGram provides a secure way to send and receive money to and from your loved ones worldwide making sure that your money gets to where it’s needed quickly.

Why MoneyGram

  • It’s quick – your money is where it’s needed in just 10 minutes.*
  • It’s convenient – with 350,000 money transfer agents around the world, you’re never far away from MoneyGram.
  • It’s available to everyone – you don’t need a bank account or credit card.
  • It’s easy – visit us and complete one simple form.
  • It’s personal – you can add a complimentary 10-word message.

Send

  • Visit the nearest ABA Branch Location in your area and bring your original and valid National ID/Passport for Cambodian; original and valid Passport for Foreigner.
  • Complete a simple ‘send’ form and hand this to our teller with the money you want to send and the transfer fee1. You may also include a free 10-word message on the form.
  • A reference number will be given to you to provide for the person to whom you're sending the money.
  • After 10 minutes2 the money is ready to collect.

1 In addition to the transfer fees applicable to a transaction, a currency exchange rate set by MoneyGram or its agents may be applied. Prices subject to change.
2 Subject to the receiving MoneyGram agent’s availability and hours of operation, and local regulations.

To download MoneyGram Transfers forms, please follow the links below:

1.​ INTRODUCTION

1.1​ The​ MoneyGram®​ money​ transfer​ service​ (“Service”)​ is​ provided​ by​ MoneyGram​ Payment​ Systems,​ Inc.​ (“we”​ or​ "us")​ through​ a​ network​ of agents,​ authorised​ delegates,​ or​ other​ permitted​ entities​ (“Agents”).These​ Terms​ and​Conditions,​ along​ with​ the​ Documentation​ (as​ defined​ in Section​ 1.3​ below)​ used​ in​ connection​ with​ the​ Service​ to​ which​ these​ Terms​ and​ Conditions​ may​ be​ included​ or​ attached,​ constitute​ the​ entire agreement​ (“Agreement”)​ between​ us​ with​ you,​ the​ individual​ sender​ of​ the​ Service​ (“you”​ or​ “Sender”).

1.2​ This​ Agreement​ and​ the​ Service​ allow​ you​ to​ send​ a​ money​ transfer​ (a​ “Transfer”)​ to​ the​ person​ named​ on​ the​ form​ (the​ “Recipient​ “)​ and allows​ them​ (i)​ to​ collect​ in​ cash​ at​ a​ MoneyGram​ location​ (our​ “cash​ to​ cash”​ service);​ or​(ii)​ to​ receive​ into​ their​ bank​ account​ or​ other​ type​ of physical​ or​ virtual​ account,​ for​ example​ a​ mobile​ wallet​ account​ (our​ “cash​ to​ account”​ service).​ These​ terms​ and​ conditions​ apply​ to​ both​ services, except​ where​ we​ say​ they​ apply​ to​ only​ one​ of​ them.

1.3​ You​ must​ sign​ any​ other​ documentation​ related​ to​ the​ Transfer,​ including​ all​ forms,​ receipts,​ or​ acknowledgments​ (collectively,​ the “Documentation”)​ in​ order​ to​ use​ the​ Service.

1.4​ By​ using,​ or​ attempting​ to​ use,​ the​ Service​ in​ any​ capacity,​ you​ are​ acknowledging​ that​ you​ (i)​ accept​ the​ terms​ of​ this​ Agreement​ and​ (ii)​ have read​ the​ Documentation​ relating​ to​ the​ Transfer​ and​ that​ the​ information​ as​ described​ on​ the​ Documentation​ is​ accurate.​

1.5​ For​ cash​ to​ cash​ Transfers,​ you​ can​ either​ send​ money​ within​ the​ same​ country​ or​ to​ a​ different​ “receive​ country”.​ The​ Recipient​ can​ only collect​ the​ money​ in​ the​ receive​ country​ stated​ in​ the​ form.​ Once​ the​ Agent​ has​ processed​ this​ form​ and​ been​ given​ your​ money,​ the​ Recipient can​ collect​ the​ money​ at​ any​ MoneyGram​ location​ in​ the​ receive​ country​ within​ minutes​ (during​ opening​ hours)​ in​ cash,​ in​ the​ currency​ stated​ in the​ form​ unless​ condition​ 2.2​ below​ applies.​ We​ will​ not​ contact​ the​ Recipient​ when​ the​ money​ is​ ready​ to​ collect,​ so​ this​ is​ something​ you​ will need​ to​ do.

1.6​ We​ do​ not​ offer​ the​ Service​ in​ all​ countries.​ You​ can​ call​ us,​ visit​ our​ website​ or​ ask​ an​ Agent​ to​ find​ out​ the​ availability​ of​ our​ Service,​ and addresses​ and​ opening​ times​ of​ locations​ offering​ the​ Service.​

2.​ CHARGES​ AND​ CURRENCY​ EXCHANGE

2.1​ You​ must​ pay​ us​ the​ fee​ stated​ in​ the​ form.​ We​ will​ not​ charge​ you​ any​ other​ fee​ for​ the​ Transfer.​ You​ can​ only​ send​ money​ in​ a​ certain currency​ or​ currencies.​ The​ Agent​ will​ tell​ you​ whether​ a​ payout​ currency​ is​ available​ in​the​ receive​ country​ and​ (if​ different​ to​ the​ currency​ in which​ you​ pay​ us)​ what​ exchange​ rate​ will​ apply.​ Your​ chosen​ currency,​ the​ agreed​ exchange​ rate​ and​ the​ converted​ amount​ will​ be​ stated​ in​ the form.

2.2​ For​ cash​ to​ cash​ Transfers​ to​ certain​ countries:​ (i)​ if​ the​ Transfer​ amount​ is​ stated​ in​ U.S.​ Dollars,​ and​ the​ Recipient’s​ Agent​ does​ not​ pay​ out in​ that​ currency,​ they​ will​ convert​ the​ money​ into​ the​ local​ currency​ using​ either​ their​ or​ MoneyGram’s​ standard​ exchange​ rate;​ (ii)​ if​ the​ money (whatever​ foreign​ currency​ it​ is​ sent​ in)​ is​ not​ collected​ within​ 45​ days,​ the​ Recipient’s​ Agent​ may​ recalculate​ the​ converted​ amount​ at​ the​ time of​ collection,​ using​ their​ or​ MoneyGram’s​ standard​ exchange​ rate.

3.​ RESTRICTIONS​ ON​ TRANSFERS

3.1​ There​ are​ limits​ on​ the​ amount​ you​ are​ able​ to​ send.​ The​ Agent​ will,​ as​ necessary,​ tell​ you​ what​ they​ are.​ We​ may​ refuse​ to​ send​ the​ money or​ allow​ it​ to​ be​ collected​ if​ we​ reasonably​ believe​ that:​ (a)​ by​ doing​ so​ we​ might​ break​ any​ law,​regulation,​ code​ or​ other​ duty​ that​ applies​ to​ us; (b)​ doing​ so​ may​ expose​ us​ to​ action​ from​ any​ government​ or​ regulator;​ or​ (c)​ it​ may​ be​ linked​ with​ fraudulent​ or​ illegal​ activity.

4.​ CANCELLING​ AND​ REFUNDING​ A​ TRANSFER

4.1​ You​ do​ not​ have​ a​ right​ to​ cancel​ the​ Transfer.​ We​ may​ nevertheless​ be​ able​ to​ cancel​ it​ before​ the​ Recipient​ collects​ or​ receives​ the​ money. If​ you​ wish​ to​ cancel​ the​ Transfer​ and​ request​ a​ refund​ of​ the​ Transfer​ amount,​ you​ can​ ask​ an​ Agent​ or​ write​ to​ us​ enclosing​ a​ copy​ of​ your completed​ form.​ We​ aim​ to​ process​ such​ requests​ promptly​ but​ in​ any​ case​ within​ 30​ days.

5.​ EXPIRED​ TRANSFERS

5.1​ If​ you​ ask​ us​ to​ make​ a​ Transfer​ to​ be​ collected​ in​ cash​ and​ the​ Transfer​ amount​ has​ not​ been​ collected​ within​ 90​ days,​ we​ will​ treat​ the Transfer​ as​ no​ longer​ capable​ of​ execution​ (an​ “Expired​ Transfer”).​ We​ will​ have​ no​ obligation,​ after​ that​ 90​ day​ period,​ to​ execute​ an​ Expired Transfer.​ If​ an​ Expired​ Transfer​ occurs,​ you​ will​ be​ entitled​ to​ a​ refund​ of​ the​ amount​ of​ the​ Expired​ Transfer.​ If​ you​ become​ aware​ that​ a transferred​ amount​ has​ not​ been​ collected​ please​ contact​ us​ to​ ask​ for​ a​ refund.​

6.​ IDENTIFICATION​ AND​ PAY​ OUT​ FOR​ CASH​ TO​ CASH​ TRANSFERS

6.1​ In​ order​ to​ collect​ the​ money​ and​ complete​ a​ Transfer,​ the​ following​ must​ be​ provided:​ (i)​ Identification;​ (ii)​ the​ recipient’s​ details​ from​ the form;​ (iii)​ the​ Sender’s​ name;​ and​ (iv)​ the​ Transfer​ amount.​ 

6.2​ For​ certain​ Transfers​ (depending​ on​ the​ receive​ country​ and​ amount​ -​ your​ Agent​ has​ the​ details)​ the​ test​ answer​ you​ have​ set​ in​ the​ form, and​ /​ or​ the​ 8​ digit​ reference​ number​ given​ to​ you​ at​ the​ time​ of​ the​ Transfer,​ may​ also​ be​ required​ to​ collect​ the​ money.

6.3​ You​ must​ not​ give​ the​ details​ referred​ to​ in​ condition​ 5.1​ or​ (if​ they​ are​ required​ to​ collect​ the​ money)​ in​ condition​ 5.2​ to​ anyone​ other​ than your​ chosen​ Recipient.​ You​ must​ also​ do​ all​ you​ reasonably​ can​ to​ make​ sure​ no​ one​ else​ can​ obtain​ them​ -​ for​ example,​ by​ (i)​ not​ letting​ anyone see​ the​ form;​ and​ (c)​ not​ trusting​ a​ person​ (other​ than​ the​ Recipient)​ who​ tries​ to​ assure​ you​ it​ is​ safe​ to​ disclose​ some​ or​ all​ of​ those​ details​ to them.

7.​ ADDITIONAL​ CONDITIONS​ FOR​ CASH​ TO​ ACCOUNT​ TRANSFERS

7.1​ We​ will​ send​ the​ money​ to​ the​ account​ you​ specify​ in​ the​ form.​ For​ information​ on​ when​ a​ payment​ will​ be​ credited​ to​ such​ an​ account,​ you need​ to​ contact​ the​ Recipient’s​ account​ provider.​ 

7.2​ The​ Recipient’s​ account​ provider​ may​ apply​ its​ own​ charges​ to​ the​ Transfer,​ which​ do​ not​ involve​ us.

7.3​ If​ you​ ask​ us​ to​ send​ money​ to​ an​ account​ and​ the​ Transfer​ was​ not​ made​ properly​ or​ never​ arrived,​ we​ will​ promptly​ refund​ your​ money​ and our​ fee​ -​ unless​ we​ can​ show​ that​ the​ account​ provider​ received​ the​ money​ or​ that​ there​ was​ a​ mistake​ in​ the​ Recipient’s​ account​ details​ that​ you gave​ us.​

8.​ SEPARATE​ ARRANGEMENTS

8.1​ In​ addition​ to​ their​ offering​ of​ our​ Service,​ Agents​ may​ offer​ you​ their​ own​ products​ or​ services​ such​ as​ currency​ exchange.​ These​ additional products​ or​ services​ are​ separate​ and​ independent​ from​ the​ Service,​ are​ offered​ under​ the​ Agent’s​ own​ terms​ and​ conditions,​ and​ do​ not​ involve MoneyGram​ in​ any​ way.​ These​ additional​ products​ and​ services​ are​ likely​ to​ have​ their​ own​ fees​ associated​ with​ them.

9.​ OUR​ LIABILITY

9.1​ We​ will​ not​ be​ liable​ to​ you​ if​ we​ break​ this​ Agreement​ due​ to:​ (i)​ abnormal​ and​ unforeseeable​ circumstances​ outside​ our​ control​ where​ we could​ not​ avoid​ breaking​ this​ Agreement​ despite​ all​ efforts​ to​ the​ contrary​ -​ this​ may​ include,​ for​ example,​ delays​ or​ failures​ caused​ by​ industrial action,​ problems​ with​ another​ system​ or​ network,​ mechanical​ breakdown​ or​ data-processing​ failures;​ or​ (ii)​ our​ obligations​ under​ English​ or​ other applicable​ laws​ to​ which​ we​ may​ be​ subject​ to.​

9.2​ We​ are​ not​ liable​ to​ you​ for​ more​ than​ the​ amount​ of​ money​ you​ send​ and​ our​ fee.​ We​ will​ not​ be​ liable​ for​ any​ incidental,​ indirect,​ special​ or consequential​ losses​ or​ costs​ you​ suffer​ or,​ as​ this​ Agreement​ is​ made​ with​ you​ as​ a​ consumer,​ any​ business​ losses​ or​ costs​ (such​ as​ loss​ of​ business profits​ or​ opportunities).

9.3​ Our​ Service​ is​ for​ persons​ 18​ years​ and​ over​ and​ may​ not​ be​ used​ for​ escrow​ or​ trust​ or​ gambling​ purposes,​ and​ may​ only​ be​ used​ for​ a​ lawful purpose.​ Please​ also​ read​ the​ fraud​ warnings​ on​ the​ form.​ If​ you​ ask​ us​ to​ pay​ someone​ who​ turns​ out​ to​ have​ defrauded​ you,​ or​ who​ fails​ to​ meet their​ obligations​ to​ you,​ we​ will​ not​ be​ liable​ as​ a​ result.

10.​ OTHER​ TERMS

10.1​ We​ will​ report​ money​ transfers​ to​ any​ government​ authorities​ if​ we​ are​ required​ to​ do​ so​ by​ law.​ 

10.​ 2​ The​ Transfer​ and​ use​ of​ our​ Service​ does​ not​ involve​ you​ or​ the​ Recipient​ having​ a​ “deposit”​ or​ an​ account​ with​ MoneyGram.

10.3​ These​ conditions​ have​ been​ prepared,​ and​ will​ be​ executed,​ in​ the​ English​ language,​ which​ shall​ be​ the​ governing​ language​ for​ all​ purposes. In​ the​ event​ of​ any​ conflict​ between​ the​ English​ version​ of​ the​ Agreement​ and​ any​ translated​ version​ of​ the​ Agreement,​ the​ English​ version​ of​ the Agreement​ shall​ govern​ and​ we​ will​ communicate​ with​ you​ in​ English.​

11.​ DATA​ PROTECTION​ AND​ PRIVACY

11.1​ By​ continuing​ with​ the​ transaction,​ you​ consent​ to​ the​ collection,​ use,​ disclosure,​ and​ transfer​ (including​ cross-border​ transfer)​ of​ your personal​ information​ as​ described​ in​ our​ Privacy​ Notice,​ which​ is​ available​ on​ our​ website​ at ​www.moneygram.com/ privacy-notice.

12.​ CONTACT​ DETAILS​ AND​ CUSTOMER​ SERVICE​ INFORMATION

12.1​ We​ are​ committed​ to​ ensuring​ that​ you​ receive​ high​ quality​ service​ from​ us.​ In​ the​ event​ that​ you​ are​ dissatisfied​ with​ our​ Service​ or​ believe an​ error​ has​ occurred​ with​ your​ Transfer,​ please​ contact​ us​ as​ soon​ as​ possible.​ For​ full​ details​ of​ our​ complaints​ procedure​ or​ consumer​ protection advice,​ or​ to​ submit​ a​ complaint,​ you​ can:​

  • visit​ our​ website​ www.moneygram.com​ and​ submit​ the​ online​ form;​
  • write​ an​ email​ to​ [email protected];​ or​
  • write​ to​ us​ at:​ MoneyGram,​ Konstruktorska​ Business​ Centre,​ 13​ Konstruktorska​ Street,​ Warsaw,​ Poland​ 02-673.

Receive

  • Ask the person who is sending you money to give you your reference number – it will help speed up your collection.
  • Visit any ABA Branch Location near you and bring your original and valid National ID/Passport for Cambodian; original and valid Passport for Foreigner.
  • Complete our simple ‘receive’ form and show your identification – you will then get your money.

To download MoneyGram Receive forms, please follow the links below:

1.​ INTRODUCTION

1.1​ The​ MoneyGram®​ money​ transfer​ service​ (“Service”)​ is​ provided​ by​ MoneyGram​ Payment​ Systems,​ Inc.​ (“MoneyGram”,​ “we”​ or​ "us")​ through​ a network​ of​ agents,​ authorized​ delegates,​ or​ other​ permitted​ entities​ (“Agents”).​ These​ Terms​ and​ Conditions,​ along​ with​ the​ Documentation​ (as defined​ in​ Section​ 1.3)​ used​ in​ connection​ with​ the​ Service​ to​ which​ these​ Terms​ and​ Conditions​ may​ be​ included​ or​ attached,​ constitute​ the​ entire agreement​ (“Agreement”)​ between​ MoneyGram​ and​ you,​ the​ individual​ recipient​ of​ the​ Service​ (“you”​ or​ “Receiver”).

1.2​ This​ Agreement​ and​ the​ Service​ allow​ you​ to​ receive​ a​ money​ transfer​ (a​ “Transfer”)​ that​ has​ been​ sent​ using​ our​ Service​ from​ an​ individual (“Sender”).​ The​ Transfer​ has​ been​ sent​ to​ you​ in​ a​ currency​ and​ amount​ specifically​ designated​ by​ the​ Sender.​ MoneyGram​ will​ not​ charge​ you​ any fees​ for​ receiving​ the​ Transfer.​ The​ Service​ is​ available​ to​ you​ only​ in​ your​ individual​ capacity​ known​ to​ the​ Sender.​

1.3​ You​ must​ sign​ this​ Agreement​ and​ any​ other​ documentation​ related​ to​ the​ Transfer,​ including​ all​ forms,​ receipts,​ or​ acknowledgments​ (collectively, the​ “Documentation”)​ fully​ and​ accurately​ in​ order​ to​ use​ the​ Service.​

1.4​ By​ using,​ or​ attempting​ to​ use,​ the​ Service​ in​ any​ capacity,​ you​ are​ acknowledging​ that​ you​ (i)​ accept​ the​ terms​ of​ this​ Agreement,​ (ii)​ have​ read the​ Documentation​ relating​ to​ the​ Transfer​ and​ that​ the​ information​ as​ described​ on​ the​ Documentation​ is​ accurate,​ and​ (iii)​ have​ received​ from​ the Agent​ the​ currency​ and​ amount​ described​ in​ this​ Agreement​ and​ /​ or​ the​ Documentation.​ To​ the​ extent​ you​ desire​ to​ exchange​ the​ Transfer​ into​ a currency​ other​ than​ the​ currency​ as​ described​ in​ this​ Agreement,​ you​ further​ acknowledge​ and​ agree​ that​ any​ subsequent​ exchange​ of​ the​ Transfer​ is a​ separate​ transaction​ from​ the​ Service​ and​ is​ subject​ to​ the​ provisions​ of​ Section​ 6​ of​ this​ Agreement.

1.5​ You​ must​ provide​ the​ Agent​ with​ valid​ identification​ to​ receive​ Transfer.​ While​ you​ will​ receive​ a​ reference​ number​ that​ corresponds​ to​ your Transfer​ (“Reference​ Number”),​ such​ Reference​ Number​ is​ not​ always​ required​ to​ receive​ a​ Transfer​ where​ other​ identification​ means​ are​ utilized.​ We will​ not​ have​ any​ liability​ in​ the​ event​ that​ the​ Transfer​ is​ disbursed,​ when​ and​ as​ applicable,​ to​ an​ individual,​ provides​ a​ valid​ identification​ to​ the​ Agent describing​ such​ person​ as​ the​ Receiver​ (even​ if​ such​ identification​ was​ false​ or​ forged),​ or​ provides​ a​ Reference​ Number.

2.​ RESTRICTIONS​ ON​ SERVICE

2.1​ You​ acknowledge​ that​ the​ Sender​ or​ MoneyGram,​ in​ certain​ circumstances,​ may​ cancel​ the​ Transfer​ designated​ for​ you​ at​ any​ time​ prior​ to​ your receipt​ and​ that​ upon​ such​ event,​ you​ will​ not​ be​ entitled​ to​ receive​ the​ Transfer.​

2.2​ The​ Service,​ or​ your​ ability​ to​ receive​ the​ Transfer,​ may​ also​ be​ delayed,​ restricted​ or​ unavailable​ depending​ upon​ the​ Service​ selected​ by​ the Sender,​ Agent​ hours​ of​ operation,​ the​ amount​ of​ the​ Transfer,​ currency​ availability,​ and​ legal,​ and​ regulatory​ compliance,​ including​ ID​ requirements. We​ will​ not​ disburse​ the​ Transfer​ to​ you​ if​ we​ believe​ that​ the​ Transfer​ or​ the​ Service​ is​ being​ used​ in​ any​ way​ to​ violate​ applicable​ laws,​ regulations, codes​ or​ MoneyGram’s​ policies​ and​ procedures,​ including​ any​ association​ with​ fraud,​ anti-money​ laundering​ laws,​ or​ other​ illegal​ activity.

2.3​ If​ the​ Transfer​ is​ not​ disbursed​ to​ you,​ you​ may​ contact​ MoneyGram​ to​ inquire​ into​ the​ status​ of​ the​ Transfer​ and​ MoneyGram​ may​ be​ able​ to assist​ you,​ subject​ to​ all​ applicable​ laws​ and​ regulations​ relating​ to​ our​ Services​ and​ MoneyGram’s​ policies​ and​ procedures.

3.​ GENERAL

3.1​ Unless​ prohibited​ by​ law,​ we​ will​ not​ be​ liable​ to​ you​ for​ any​ issues​ arising​ in​ connection​ with​ the​ Transfer.​ In​ certain​ circumstances,​ the​ Sender may​ be​ entitled​ to​ a​ refund​ of​ the​ Transfer​ and​ /​ or​ certain​ fees​ paid​ in​ connection​ with​ the​ Transfer.

3.2​ The​ Transfer​ and​ use​ of​ the​ Service​ does​ not​ involve​ you​ having​ a​ “deposit”​ or​ an​ account​ with​ MoneyGram​ or​ an​ Agent.​

3.3​ Services​ are​ directed​ to​ persons​ 18​ years​ and​ over​ and​ may​ not​ be​ used​ for​ escrow​ purposes​ or​ gambling,​ and​ may​ only​ be​ used​ for​ a​ lawful purpose.​ In​ the​ event​ of​ any​ conflict​ between​ the​ English​ version​ of​ the​ Agreement​ and​ any​ translated​ version​ of​ the​ Agreement,​ the​ English​ version of​ the​ Agreement​ shall​ govern​ and​ MoneyGram​ will​ communicate​ with​ you​ in​ English.​

3.4​ this​ Agreement​ does​ not​ and​ is​ not​ intended​ to​ confer​ any​ rights​ or​ remedies​ upon​ any​ person​ other​ than​ you​ and​ MoneyGram.

4.​ PRIVACY​ AND​ SHARING​ OF​ YOUR​ INFORMATION;​ DATA​ PROTECTION

4.1​ By​ continuing​ with​ the​ transaction,​ you​ consent​ to​ the​ collection,​ use,​ disclosure,​ and​ transfer​ (including​ cross-border​ transfer)​ of​ your​ personal information​ as​ described​ in​ our​ Privacy​ Notice,​ which​ is​ available​ on​ our​ website​ at​ www.moneygram.com​ /​ privacy-notice.

5.​ CUSTOMER​ SERVICE

5.1​ We​ are​ committed​ to​ ensuring​ that​ you​ receive​ high​ quality​ service​ from​ MoneyGram.​ In​ the​ event​ that​ you​ are​ dissatisfied​ with​ our​ Service​ or believe​ that​ an​ error​ has​ occurred​ with​ your​ Transfer,​ please​ contact​ us​ as​ soon​ as​ possible.​ For​ full​ details​ of​ our​ complaints​ procedure​ or​ consumer protection​ advice,​ or​ to​ submit​ a​ complaint,​ you​ can:

  • ​visit​ our​ website​ www.moneygram.com​ and​ submit​ the​ online​ form;​
  • send​ an​ email​ to​ us​ at​ [email protected];​ or​
  • write​ to​ us​ at:​ Complaints​ Manager,​ MoneyGram​ International,​ Konstruktorska​ Business​ Centre,​ 13​ Konstruktorska​ Street,​ Warsaw,​ Poland​ 02-673.

6.​ SEPARATE​ ARRANGEMENTS

6.1​ In​ addition​ to​ their​ offering​ of​ our​ Service,​ Agents​ may​ offer​ you​ their​ own​ products​ or​ services​ such​ as​ currency​ exchange.​ These​ additional products​ or​ services​ are​ separate​ and​ independent​ from​ the​ Service,​ are​ offered​ under​ the​ Agent’s​ own​ terms​ and​ conditions,​ and​ do​ not​ involve MoneyGram​ in​ any​ way.​ These​ additional​ products​ and​ services​ are​ likely​ to​ have​ their​ own​ fees​ associated​ with​ them.

Send to China

Terms and conditions of MoneyGram – Send to China:

  • Allow 1 transfer per day and block 2nd transaction;
  • Allow 2 transfers per week and block 3rd transaction; and
  • Allow 4 transfers per month and block 5th transaction.

Gently remind that transaction will be blocked and it cannot be completed via MoneyGram system if it exceeds the limit.

Send and receive from/to other countries

  • Send​ and​ receive​ up​ to​ $96,000​ USD​ in​ a​ 12-month​ period;​ or
  • Send​ or​ receive​ up​ to​ $10,000​ USD​ per​ transaction.
  • Send​ or​ receive​ up​ to​ 20​ transactions​ per​ month.

Note:​
When​ a​ customer​ reaches​ a​ combined​ send/receive​ total​ of​ $24,000​ USD​ in​ a​ 6-month​ period,​ or​ $72,000​ USD​ within​ a​ 12-month​ period,​ the​ transaction​ will​ be​ placed​ on​ hold.​ The​ customer​ will​ need​ to​ call​ MoneyGram​ to​ complete​ the​ transaction.​ Customer​ may​ be​ asked​ for​ information​ such​ as​ purpose​ of​ transaction,​ source​ of​ income​ and​ whether​ they​ plan​ to​ send​ or​ receive​ additional​ transactions​ with​ MoneyGram.​ This​ allows​ both​ MoneyGram​ and​ the​ customer​ to​ feel​ comfortable​ completing​ the​ transaction.

To evaluate the commission fee, please use the MoneyGram Cost Estimator

Visit one of our branches and meet our Relationship Managers who will guide you through the procedure, or give us a call at 023 225 333 for further information.

MoneyGram provides a secure way to send and receive money to and from your loved ones worldwide making sure that your money gets to where it’s needed quickly.
Currently, there are 13 countries in that list: 
  • Belarus
  • Cuba
  • Democratic Republic Congo
  • Iran
  • Iraq
  • Ivory Coast
  • Liberia
  • Myanmar
  • North Korea
  • Sudan
  • Syria
  • Yugoslavia
  • Zimbabwe
Regular Fees for Transfer in CashBelow are the fees for cash deposit (instant cash) from Cambodia to The Philippines.
Send AmountFee (USD)
0.01 - 500.008.99
500.01 - 1,000.0018.00
1,000.01 - 1,500.0027.00
1,500.01 - 2,000.0036.00
2,000.01 - 5,000.0070.00
5,000.01 - 7,500.00140.00
7,500.01 - 10,000.00200.00
Please find the fee charge below (all prices in US Dollars):
AmountFee
$0.01 - $3,000.00$17.00
$3,000.01 - $5,000.00$34.00
$5,000.01 - $7,500.00$60.00
$7,500.01 - $8,000.00$90.00
It takes around 15 minutes (except sending to bank account deposit in the Philippines).

General Terms and Conditions apply. You need Adobe Reader to view this PDF files.