ABA​ becomes​ the​ Best​ Digital​ Bank​ in​ Cambodia​ 2020​ by​ Asiamoney​ magazine

14/Jan/2021

Asia Money Award_EN

ABA​ Bank,​ the​ leading​ Cambodian​ commercial​ bank​ and​ a​ subsidiary​ of​ National​ Bank​ of​ Canada,​ announces​ that​ it​ has​ received​ the​ "Best​ Digital​ Bank​ in​ Cambodia​ 2020"​ award​ from​ Asiamoney,​ the​ regional​ arm​ of​ the​ premier​ financial​ magazine​ Euromoney.​ The​ title​ from​ Asiamoney​ marks​ the​ excellence​ of​ ABA's​ digital​ platform​ for​ the​ second​ year​ in​ a​ row.

During​ the​ evaluation,​ the​ judges​ analyzed​ ABA's​ product​ portfolio,​ including​ the​ services​ launched​ in​ the​ reporting​ period.​ Among​ others,​ Asiamoney​ experts​ highly​ praised​ the​ following​ unique​ initiatives​ of​ ABA​ that​ helped​ it​ to​ win​ the​ Best​ Digital​ Bank​ award:

  • Instant​ Loan​ product​ in​ ABA​ Mobile,​ which​ helps​ ABA​ customers​ solve​ their​ temporary​ money​ difficulties​ without​ breaking​ Fixed​ Deposit​ and​ losing​ the​ accrued​ interest;
  • Visa​ Direct​ service​ that​ allows​ ABA​ Visa​ cardholders​ send​ money​ instantly​ from​ ABA​ Mobile​ to​ any​ Visa​ card​ issued​ by​ banks​ in​ Cambodia​ and​ eight​ other​ countries​ in​ the​ region;
  • Further​ expansion​ of​ PayWay​ online​ gateway​ platform​ and​ acceptance​ of​ QR​ code-based​ payments;
  • Extension​ of​ self-banking​ facilities,​ deployment​ of​ Cash​ Recycling​ Machines​ and​ Check​ Deposit​ Machines,​ and​ the​ launch​ of​ ABA​ 24/7​ self-banking​ spots​ that​ allow​ making​ cash​ withdrawals​ and​ deposits​ and​ check​ deposits​ any​ time​ of​ the​ day​ in​ a​ convenient​ environment.

In​ its​ write-up​ about​ the​ award,​ Asiamoney​ noted​ that​ ABA​ Bank's​ digital​ banking​ platform​ helped​ it​ acquire,​ understand,​ and​ serve​ its​ customers.​ ABA​ Mobile,​ the​ bank's​ flagship​ mobile​ app,​ recorded​ in​ 2020​ more​ than​ 100​ million​ transactions​ with​ a​ total​ volume​ of​ nearly​ $59​ billion.

"Widely​ recognized​ as​ the​ most​ technologically​ advanced​ bank​ in​ the​ country,​ ABA​ capitalized​ on​ the​ e-commerce​ industry​ boom​ triggered​ by​ the​ Covid-19​ pandemic.​ It​ extended​ its​ QR​ code​ cashless​ payment​ system​ ABA​ PAY​ to​ smaller​ merchants.​ The​ bank​ also​ revamped​ its​ PayWay​ online​ payment​ gateway,​ which​ enables​ local​ entrepreneurs​ to​ sell​ their​ products​ and​ services​ online​ and​ has​ an​ invoicing​ tool,​ user​ management​ tool,​ and​ QR​ code​ generation,"​ said​ Asiamoney​ experts.

Zokhir​ Rasulov,​ Chief​ Digital​ Officer​ at​ ABA​ Bank,​ commented​ on​ the​ occasion,​ "This​ recognition​ builds​ confidence​ in​ our​ chosen​ digital​ banking​ strategy​ and​ greatly​ motivates​ us​ for​ new​ developments​ and​ innovations.​ Our​ key​ goal​ is​ to​ make​ our​ clients'​ daily​ financial​ activity​ easy​ and​ safe.​ We​ will​ continue​ focusing​ on​ developing​ a​ strong​ digital​ ecosystem​ by​ delivering​ modern​ products​ and​ services​ that​ will​ keep​ ABA​ customers'​ satisfaction​ at​ a​ high​ level."

ABA​ Bank​ manages​ US$​ 6.1​ billion​ in​ total​ assets​ as​ of​ 31​ December​ 2020​ and​ serves​ more​ than​ 1.3​ million​ customers​ throughout​ Cambodia.

About​ Asiamoney
For​ over​ three​ decades,​ Asiamoney​ has​ been​ the​ voice​ of​ the​ banking​ and​ capital​ markets​ industries​ in​ Asia.​ During​ that​ time,​ this​ publication​ has​ been​ instrumental​ in​ covering​ developments​ in​ finance​ in​ the​ most​ exciting​ region​ in​ the​ world.​ Each​ issue​ of​ Asiamoney​ contains​ in-depth​ reports​ and​ banking​ awards​ in​ up​ to​ six​ markets​ in​ Asia-Pacific.​ Asiamoney's​ award​ decisions​ are​ made​ by​ a​ team​ of​ senior​ journalists,​ chaired​ by​ Euromoney's​ editor,​ after​ receiving​ detailed​ submissions​ from​ market​ participants​ and​ in​ conjunction​ with​ research​ into​ the​ banking​ and​ capital​ markets​ by​ the​ editorial​ committee.​ Senior​ editors​ also​ visited​ each​ country​ or​ territory​ to​ meet​ leading​ bankers​ and​ gather​ client​ and​ competitor​ feedback.