FAQ
Android OS 5.0 / iOS 11.3 or higher is compatible with our application.
Yes, it is. Without it, you will not be able to download the application and perform operations.
ABA Bank offers Mobile app free to all of its customers. You can download and use it without any charges by the Bank. At the same time, we charge certain fee for providing the Security Token that gives you more security when making outward transactions. Please ask our staff for details.Your mobile operator also charges you for Internet connection/data transfer. Please check with your operator for details.
In order to login, you have to be a client of ABA Bank. If you already have an ABA card and registered mobile phone number with us, just download the application from your app store and follow the screen instructions to start banking with ABA.
If you are an ABA client, but don't have a card, take your iPhone or Android smartphone and visit the nearest ABA Bank branch to apply for the service. Our staff will guide you through the registration process.
If you are an ABA client, but don't have a card, take your iPhone or Android smartphone and visit the nearest ABA Bank branch to apply for the service. Our staff will guide you through the registration process.
There are two possible reasons for that:
- The phone number which you are using to register the application doesn't match the phone number you registered with ABA Bank earlier. Please, make sure you are using the same phone number as you registered with the Bank before.
- Your mobile operator's network is busy. Please, try to process the registration later.
Yes, it does. During the registration, please type in the last four digits of your registered Cambodian phone number, disregarding the actual length of the number. The app needs only the last four digits.
Yes, you can use it everywhere as long as you have Internet connection.
Currently, all ABA Bank clients who have active accounts (except for Fixed Deposit accounts, joint accounts and corporate accounts) are eligible to use the application.
No, due to security reasons you can login to your account from one device only.
You can simply re-launch ABA Mobile app and verify your transaction history to check if the transaction has been executed.
In case you want to use ABA Mobile app on your new device, you need to re-download the application on your new device. Follow the set of download instructions for this and continue banking.If you change the phone number, please inform the Bank immediately!
Your accounts are still safe if you lose your phone as you need a User ID and PIN to use this application. Please, report the loss of mobile phone to the Bank immediately, so that we can deactivate access to your account to keep it 100% safe.
To terminate this service, you need to first unsubscribe from ABA Mobile (free of charge) and then delete the application from the device.
