ABA named Best Digital Bank in Cambodia 2023 by International Finance Magazine

21/Sep/2023

Best Digital Bank in Cambodia 2023

ABA, Cambodia's largest commercial bank1, was recognized as the Best Digital Bank in Cambodia 2023 by the esteemed International Finance Magazine, a UK-based premium business and finance magazine.

This prestigious accolade highlights the Bank's continuous innovation, exceptional functionality of its solutions, user-friendly interfaces, and strong customer relationships in its digital banking operations. All this makes ABA the provider of unparalleled digital banking services and the most convenient mobile banking app.

As part of the digital banking revolution, ABA recently took further steps to transform the market by introducing a new version of its ABA Mobile app. The latest app update is designed to offer customers a more tailored banking experience. The app lets users personalize their main screen with widgets, backgrounds, and icon packs. Additionally, they can adjust the font size for better accessibility and switch seamlessly between light and dark modes.

The Bank has significantly grown its KHQR payment network, benefiting over 600,000 offline and online merchants. Furthermore, the ABA Merchant app, a comprehensive solution designed to facilitate cashless payments and streamline business management for businesses of all sizes, has experienced a 59% increase in active users within the past year. This growth in QR payment platform merchants showcases the Bank's commitment to providing customers with seamless and efficient payment options.

ABA continuously developed its ABA Business banking platform that offers faster, more innovative and secure online banking for businesses with comprehensive services accessible anytime and from anywhere. The platform received performance upgrades while its security remains at the highest level.

The Bank also heavily invested in protecting its IT infrastructure. ABA uses the solutions and technologies from world-known providers to protect against cyber threats such as CyberArk, CrowdStrike, Cloudflare, Palo Alto Networks, and others. The Bank is also certified by PCI DSS, providing the highest level of security for online transactions and protecting the sensitive data of its cardholders.

Chief Digital Officer of ABA Bank Zokhir Rasulov expressed, "We are honored to receive this prestigious award from International Finance Magazine. At ABA, we strive to be at the forefront of digital banking innovation in Cambodia, and this acknowledgment further motivates us to continue pushing boundaries and delivering outstanding financial solutions that makes our customer’s life easier."

The magazine's write-up about the award highlighted the Bank's remarkable achievements in the digital banking arena. "ABA Bank bagged this prestigious award for its service quality, innovations, functionality, easy-to-use interface, customer service, and customer relationship that the bank has brought into its digital banking," wrote the magazine editor.

"The Bank has experienced significant growth in online payments and has implemented enhanced security measures for its customers. The number of transactions made through ABA Mobile has also increased considerably from 2021 to 2022. This award highlights the Bank's position as a well-rounded leader in Cambodia's banking and finance industry."

ABA remains dedicated to leveraging technology and implementing cutting-edge solutions that empower customers to manage their financial needs conveniently and securely. Through continuous investment in digital banking, ABA aims to enhance financial inclusion and contribute to the economic growth of Cambodia. You can contact ABA around the clock at 1 800 203 203 (toll-free inside Cambodia).

About ABA Bank
ABA Bank is the largest commercial bank in Cambodia by total assets, gross loans, customer deposits, and profitability based on the National Bank of Cambodia's Annual Supervision Reports 2021 and 2022.
With 85 branches, 41 ABA 24/7 spots, more than 1,400 self-banking machines, and advanced online and mobile banking platforms, ABA Bank reaches 3 million customers with an array of modern financial services.
ABA Bank's major shareholder is the National Bank of Canada. It is the sixth-largest bank in Canada and the leading bank in Quebec province.

About International Finance

International Finance is a premium financial and business analysis magazine published by UK's International Finance Publications Ltd.
With a discerning focus on emerging markets, International Finance provides news, analysis, and commentary from various industry experts, contributors, and writers. The editorial team addresses key economic and business developments and engages, informs, and connects business leaders, decision-makers, investors, and companies in key markets with daily factual content.

1 ABA Bank is the largest commercial bank in Cambodia by total assets, gross loans, customer deposits, and profitability based on the National Bank of Cambodia’s Annual Supervision Reports 2021 and 2022.