Protect​ yourself​ from​ QR​ code​ scams

19/May/2023

QR​ code​ scams enQR​ code​ scams en

Dear​ valued​ customers,

We​ became​ aware​ of​ a​ scamming​ activity​ involving​ QR​ codes​ at​ stores​ where​ scammers​ print​ and​ affix​ their​ own​ QR​ codes​ over​ legitimate​ merchant​ QR​ codes.​ As​ a​ result,​ when​ a​ customer​ scans​ such​ a​ code​ to​ make​ a​ payment,​ the​ funds​ are​ redirected​ to​ the​ scammer's​ account.

To​ ensure​ the​ security​ of​ payers​ and​ receivers,​ we​ would​ like​ to​ provide​ you​ with​ some​ essential​ guidelines​ to​ follow​ when​ you​ pay​ with​ QR​ codes:

For​ senders/buyers:

  1. Verify​ the​ receiver’s​ identity​ by​ seeing​ their​ name​ and​ account​ details​ before​ performing​ any​ transaction.
  2. Double-check​ the​ name​ of​ the​ receiver​ of​ your​ payment/transfer​ on​ the​ screen​ of​ your​ ABA​ Mobile​ app​ before​ performing​ any​ transaction.
  3. After​ completing​ a​ transaction,​ encourage​ the​ merchant/seller​ to​ check​ their​ bank​ account​ or​ any​ other​ relevant​ notifications​ to​ ensure​ the​ payment​ has​ been​ received.

For​ receivers/merchants:

  1. ​Always​ verify​ that​ the​ funds​ are​ deposited​ into​ your​ account​ by​ checking​ your​ bank​ statement​ and/or​ mobile​ notification(s).
  2. ​Take​ advantage​ of​ our​ Telegram​ Notification​ feature.​ By​ setting​ up​ a​ Telegram​ group​ for​ your​ transactions,​ you​ will​ receive​ instant​ notifications​ whenever​ a​ payment​ is​ completed.​ This​ will​ allow​ your​ group​ members​ and​ staff​ to​ monitor​ the​ transactions​ together.​ See​ how​ to​ set​ up​ your​ Telegram​ Group​ notifications​ here.

It​ is​ crucial​ for​ both​ parties​ to​ remain​ vigilant​ and​ take​ necessary​ precautions​ to​ protect​ themselves​ from​ falling​ victim​ to​ any​ fraudulent​ activities.

We​ at​ ABA​ are​ fully​ committed​ to​ protecting​ our​ valued​ customers​ and​ strongly​ urge​ you​ to​ share​ this​ information​ with​ your​ family​ and​ friends​ to​ help​ protect​ them​ from​ such​ scams.

If​ you​ have​ any​ concerns​ or​ questions,​ please​ do​ not​ hesitate​ to​ contact​ us​ at​ info@remove-this.ababank.com​ or​ via​ 1​ 800​ 203​ 203​ (toll-free​ calls​ within​ Cambodia).

Thank​ you​ for​ banking​ with​ us!