Bakong​ –​ ABA​ Transfers

ABA​ Bank​ is​ a​ member​ of​ Bakong​ mobile​ payment​ system​ initiated​ by​ the​ National​ Bank​ of​ Cambodia.​ Under​ this​ membership,​ ABA​ customers​ can​ send​ and​ receive​ money​ between​ ABA​ Mobile​ app​ and​ Bakong​ Mobile​ app,​ use​ QR​ codes​ to​ receive​ money​ and​ do​ cashless​ payments​ for​ products​ and​ services.​

Learn​ how​ to​ register​ in​ Bakong​ Mobile​ app​ by​ watching​ this​ video.​ Please​ note​ that​ for​ registration​ in​ Bakong​ Mobile​ app​ ABA​ customer​ should​ use​ the​ same​ name,​ national​ ID/passport​ details​ and​ date​ of​ birth​ as​ when​ opening​ their​ ABA​ account.

How​ to​ send​ money​ to​ Bakong​ wallet​ via​ ABA​ Mobile

  • Launch​ ABA​ Mobile​ and​ tap​ Transfers​ button;
  • ​​Select​ Transfer​ to​ Bakong;
  • ​​Select​ ABA​ account​ to​ make​ the​ transfer​ from;
  • ​​Enter​ the​ recipient’s​ Bakong​ wallet​ number;
  • ​​Choose​ KHR​ or​ USD​ as​ the​ currency​ of​ your​ transfer1;
  • ​​Enter​ the​ amount2​ and​ confirm​ the​ transaction​ with​ your​ ABA​ Mobile​ PIN.

1 Cross-currency​ transfers​ are​ not​ allowed,​ so​ the​ transfer​ currency​ and​ account​ currency​ should​ be​ the​ same.
2 
The​ balance​ of​ Bakong​ Wallet​ cannot​ exceed​ 10,000,000​ KHR​ or​ 2,500​ USD.

Fee

CurrencyAmountFee
KHR4,000​ -​ 400,0002,000
USD1 - 1000.5

Limits

CurrencyDaily LimitMonthly Limit
KHR1,000,00010,000,000
USD2502,500

Note:

  1. Single​ transaction​ limit​ is​ 4,000​ –​ 400,000​ KHR​ or​ 1​ –​ 100​ USD.
  2. ​​User​ must​ have​ an​ active​ ABA​ account​ and​ choose​ ABA​ as​ home​ bank​ during​ registration​ in​ the​ Bakong​ Mobile​ app.
  3. The​ balance​ of​ Bakong​ wallet​ cannot​ exceed​ 10,000,000​ KHR​ or​ 2,500​ USD.

How​ to​ receive​ money​ from​ Bakong​ wallet​ to​ ABA​ account

  • Launch​ Bakong​ Mobile​ app​ and​ tap​ Deposit​ button;
  • ​​Select​ Advanced​ Bank​ of​ Asia​ Ltd.;
  • ​​Key​ in​ your​ ABA​ Bank​ account​ number;
  • Enter​ the​ amount​ you​ wish​ to​ send;​
  • ​​Confirm​ the​ transfer​ with​ your​ Bakong​ app​ PIN.

Note:​

  1. ​​The​ transaction​ from​ Bakong​ wallet​ to​ ABA​ Bank​ account​ is​ free​ of​ charge.
  2. ​​Cross-currency​ transfers​ are​ not​ allowed,​ so​ the​ transfer​ currency​ and​ account​ currency​ should​ be​ the​ same.

How​ to​ cash-in​ and​ cash-out

Any​ Bakong​ user​ can​ visit​ ABA​ Bank’s​ Operational​ Hall​ of​ the​ Head​ Office​ Branch​ on​ Preah​ Sihanouk​ Blvd​ in​ Phnom​ Penh​ to​ cash-in​ or​ cash-out​ funds​ to/from​ their​ Bakong​ wallet​ with​ the​ following​ fees:​ 

Cash​-in​ to​ Bakong​ wallet

CurrencySingle​ cash-in​ amount​Fee
KHR​0​ –​ 1,996,000​2,000
​2,000,000​ –​ 5,996,000​4,000
​​6,000,000​ –​ 10,000,000​6,000
USD​0​ -​ 4990.50
​500​ -​ 1,499​1.00
1,500​ -​ 2,5001.50

Cash​-out​ from​ Bakong​ wallet

CurrencySingle​ cash-out amount​Fee
KHR​​0​ -​ 2,000,0002,000
USD​​0​ -​ 500​​​​0.50

Click the icon below to download the application from Apple's App store or Google Play Store. After downloading, simply follow the screen instructions to start mobile banking!

  

This​ service​ comes​ with​ Terms​ &​ Conditions,​ please​ click​ here.​ You​ need​ Adobe​ Reader​ to​ view​ this​ PDF​ files.

Contact​ us​ instantly​ without​ leaving​ the​ ABA​ Mobile​ app​ by​ tapping​ the​ Contact​ Us​ button​ on​ the​ app’s​ main​ screen.​ Additionally,​ you​ can​ chat​ with​ us​ via​ Facebook​ Messenger,​ on​ our​ website​ or​ call​ us​ 24/7​ hotline​ at​ 023​ 225​ 333.

Bakong​ Mobile​ app​ is​ a​ peer-to-peer​ payment​ and​ money​ transfer​ mobile​ banking​ application​ that​ helps​ users​ to​ pay​ each​ other​ regardless​ of​ the​ institutions​ they​ bank​ with.​ Initiated​ by​ the​ National​ Bank​ of​ Cambodia,​ Bakong​ app​ allows​ customers​ of​ more​ than​ 15​ financial​ institutions​ to​ transfer​ money​ either​ by​ using​ registered​ user’s​ mobile​ number​ or​ scanning​ a​ QR​ code​ via​ the​ app​ or​ through​ other​ banking​ services​ offered​ by​ its​ members.
Bakong​ wallet​ refers​ to​ the​ account​ you​ created​ inside​ Bakong​ Mobile​ app​ in​ the​ currency​ you​ preferred​ (KHR/USD).
You​ will​ need​ to​ cancel​ the​ account​ previously​ registered​ under​ Bakong.​ First,​ download​ Bakong​ Mobile​ app​ on​ a​ new​ device​ and​ register​ the​ app​ with​ the​ new​ mobile​ number.​ Then,​ transfer​ the​ money​ from​ the​ existing​ Bakong​ wallet​ to​ the​ new​ wallet​ in​ your​ new​ device.​ Finally,​ go​ to​ Settings​ and​ select​ Delete​ User​ from​ your​ old​ device​ and​ confirm.

If​ you​ do​ not​ remember​ your​ Passcode,​ please​ visit​ ABA​ Bank’s​ Operational​ Hall​ of​ the​ Head​ Office​ Branch​ located​ at​ #141​ and​ 148​ ABCD,​ Preah​ Sihanouk​ Blvd​ and​ St.​ 63​ to​ create​ the​ new​ Recovery​ QR​ code​ and​ Passcode.​
No,​ it​ will​ not​ affect​ the​ money​ in​ your​ wallet.​ To​ recover​ your​ Bakong​ wallet​ by​ yourself,​ please​ follow​ these​ steps​ (only​ if​ you​ have​ the​ Recovery​ QR​ code​ and​ Passcode​ on​ hand):​

Step​ 1:​ Go​ to​ Apple​ App​ Store​ or​ Google​ Play​ Store​ to​ download​ Bakong​ app​ on​ the​ new​ phone
Step​ 2:​ Launch​ Bakong​ Mobile​ app​ and​ choose​ language
Step​ 3:​ Tap​ the​ Restore​ Access​ button
Step​ 4:​ Select​ ABA​ Bank​ and​ tap​ Scan​ QR​ button
Step​ 5:​ Scan​ the​ Recovery​ QR​ code​ that​ you​ saved​ in​ somewhere​ safe,​ enter​ your​ Passcode​ and tap​ Next
Step​ 6:​ Create​ new​ PIN​ code​ and​ reconfirm.

If​ you​ do​ not​ have​ both​ the​ Recovery​ QR​ code​ and​ Passcode,​ please​ visit​ ABA​ Bank’s​ Operational​ Hall​ of​ the​ Head​ Office​ Branch​ located​ at​ #141​ and​ 148​ ABCD,​ Preah​ Sihanouk​ Blvd​ and​ St.​ 63​ to​ create​ the​ new​ Recovery​ QR​ code​ and​ Passcode.
If​ you​ do​ not​ have​ an​ ABA​ account​ yet,​ please​ open​ one​ at​ any​ ABA​ branch​ or​ use​ our​ Off-site​ Account​ Opening​ service​ (free​ of​ charge)​ by​ calling​ 023​ 225​ 333.​ You​ will​ not​ be​ able​ to​ use​ Bakong​ Mobile​ app​ without​ a​ home​ bank​ account.​
No,​ there​ is​ no​ fee​ charge​ for​ a​ dormant​ Bakong​ wallet.
In​ case​ of​ a​ wrong​ transfer,​ inform​ ABA​ Contact​ Center​ immediately​ at​ 023​ 225​ 333.​ Always​ double-check​ the​ name​ and​ wallet​ ID/phone​ number​ of​ recipients​ before​ confirming​ the​ transfer.​
Yes,​ you​ can.​ Every​ new​ transaction​ is​ subject​ to​ the​ new​ fee​ charge.​ Please​ check​ the​ transfer​ fees​ and​ limits​ in​ the​ table​ above.
Simply​ re-launch​ ABA​ Mobile​ and​ go​ to​ your​ transaction​ history​ to​ check​ if​ the​ transaction​ has​ been​ successful.​ In​ case​ of​ having​ any​ issue,​ please​ get​ in​ touch​ with​ ABA​ Contact​ Center​ at​ 023​ 225​ 333.​
Bakong​ cash-in/cash-out​ allows​ you​ to​ deposit​ or​ withdraw​ cash​ to/from​ your​ Bakong​ wallet​ using​ the​ counters​ at​ the​ designated​ branches​ of​ Bakong​ members.
If​ you​ wish​ to​ cash-in/cash-out​ at​ ABA,​ visit​ ABA​ Bank’s​ Operational​ Hall​ of​ the​ Head​ Office​ Branch​ located​ at​ #141​ &​ 148​ ABCD,​ Preah​ Sihanouk​ Blvd​ and​ St.​ 63​ and​ meet​ our​ Relationship​ Manager​ who​ will​ guide​ you​ through​ the​ procedure.​ You​ will​ need​ to​ present​ your​ Bakong​ app​ for​ verification​ purposes.
Yes,​ you​ will.​ You​ can​ also​ see​ the​ transaction​ in​ the​ Notifications​ section​ of​ the​ app.