Relationship Manager

Posted:11/03/2020 -Closing Date:10/04/2020

Job Description

Relationship Manager is responsible for achieving branch sales targets by providing customers with an easy and friendly banking experience, which identifies and meets customer's transnational and sales needs.


  • Takhmao Branch (1 post).
  • Sothearos Branch, Phnom Penh (2 posts).
  • Russey Keo Branch, Phnom Penh (2 posts).
  • Sonthor Mok Branch, Phnom Penh (2 post).
  • Kampong Cham Branch, Phnom Penh (1 post).
  • Toul Kork Branch, Phnom Penh (1 post).
  • Chbar Ampov Branch, Phnom Penh (1 post).
  • Phsar Leu Branch, Phnom Penh (1 post).
  • Saensokh Branch, Phnom Penh (2 post).
  • Stung Mean Chey Branch, Phnom Penh (2 posts).
  • Borei Keyla Branch, Phnom Penh (1 post).
  • Independence Monument Branch, Phnom Penh (1 post).

Duties and Responsibilities

  • Make customer presentations and identify & action sales opportunity for new business from both new and existing customer.
  • Contribute to the development of sound profitable business by creating effective referral networks, including internal business relationship, existing customer and local market activities
  • Agree challenging daily, weekly, and monthly referral targets for yourself with your branch manager/ Head of Department. Regularly evaluate these targets – when results fall short of target, understand why and agree what to do differently to improve performance with your line manager.
  • Keep up to day with ABA’s products suite and marketing campaigns to ensure superior product knowledge.
  • Develop and implement effective customer retention strategies.

Skills and requirements

  • Excellent customer services skills.
  • Time management skills.
  • Ability to work effectively in a team environment.
  • Sales, negotiation and relationship building.
  • Sound written and verbal communication skills.
  • High degree of self-motivation.
  • Very good interpersonal skills.
  • Complaint resolving.
  • Computer literacy.

How to apply

Interested and qualified applicants should submit only their updated covering letter and CV stating the position you apply for with current photo (4x6) via the Application form below.

Submit Application Form

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